Our Guarantee
We guarantee all of our service and repair work.
All watches serviced through Timeservices.co.uk carry a 12 month warranty covering parts and labour.
Conditions of warranty:
In order to validate our warranty the manufacturers operating instructions must be adhered to. In addition, ‘timeservices.co.uk’ warranty does not cover the following:
- Mechanical damage due to misapplication
- Accidental damage to case or bracelet
- Water damage due to misapplication
Please note that water resistance is not a permanent feature of any watch. Discretion should be used if the watch is regularly used in wet conditions or submersed. Please see manufacturers instructions.
Timeservices.co.uk reserve the right to determine liability for any malfunction.
Refund Policy:
If you are not completely happy with the service that you have received, timeservices.co.uk, will undertake to re-service your watch completely free of charge.
If you still consider the work to be unsatisfactory we will pay for a third party (of our choice) to appraise the work and undertake additional repairs as deemed necessary.
A fully refund will be given, if, in the opinion of the third party, the work carried out has not been to an acceptable standard.
About us
The WF&Co. Service Centre is here to provide expert care and maintenance for your watch, and is certified to work on Omega and Longines. Based in a dedicated facility in Maidstone, Kent, our team of watchmakers and technicians (managed by a Rolex veteran of ten years) have the knowledge, training and equipment necessary to bring your watch back to an as-new standard both internally and externally. Whilst your watch is with us, we will keep you fully up to date with our diagnoses and recommendations, enabling you to choose what you want doing so you don't find any unexpected costs when the work is complete. We will only recommend work that your watch needs, ensuring that you always get the best value for money.
Servicing
Servicing a watch requires more than just tools; it requires patience, skill and expertise. That's why all our watchmakers and technicians have a minimum of five years experience, as well as a clean and tidy dedicated premise from which to do their work. The equipment we use is manufacturer approved, supplied by leading industry names like Roxer, Witschi and Bergeon, and is the best available, ensuring that all the work we do is at the very highest standard. Our attention to detail and commitment to perfection is the reason we are a certified service centre for Omega and Longines.
- Battery Replacements
- Refurbishments
- Servicing
- Repairs
- Testing
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